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Careers

Apollo is one of the most integrated healthcare delivery organizations in the world, incorporating hospitals, birthing centers, polyclinics, various diagnostic facilities, dentistry, pharmacies, and many others. The team of AHLL and Apollo Clinic network includes more than 5,000 doctors, paramedical, clinical and other staff, as well as numerous management and marketing professionals across the country and abroad.

The talent and passion of our people is critical to our success and we foster this through an exhilarating working environment to inspire lateral thinking, foster team spirit and encourage open communication. Teamwork and professionalism keep us focused on clinical excellence and customer satisfaction in the pursuit of our common goal towards continuous medical innovation and progress. This makes Apollo Clinics an ideal environment for committed individuals to explore new frontiers.

If you are looking to work with a truly global organization, with cultural diversity and an international team, Apollo is where you should be.

Please contact our Talent Acqusition Team further at 040 4904 7721/06 for any opening.

Current Openings

Senior Manager - Insurance & Claims

Experience : 8 + Years , Category : Spectra & Cradle , Location : Hyderabad, Telangana

Job Description :

  • Responsible for TPA Empanelment’s for the Old & New Centres. 
  • Responsible to ensure timely renewal of empanelments with GIPSA/ Insurance Companies.
  • Responsible for proper price negotiation with GIPSA & Insurance companies
  • Responsible for streamlining cashless process, design, develop and improve standard operating procedures pertaining to claims operations. 
  • Responsible for facilitating camps with corporate for business enhancement.
  • Responsible to strengthen the claim operations by streamlining billing operations (Financial collections, deductions, timely clearance of Insurance cases and intervene in denial cases
  • Responsible to build the relationship with TPA’s and TPA associated corporates. 
  • Responsible to maintain center wise database on Insurance empanelments.
  • Ensure regular visits to Centres and perform ongoing audit checks on claim submissions, denials, clearance for each center.
  • Responsible to publish reports and Dashboard for periodic management reviews (Analysis Cash Vs Credit), (GIPSA Vs Insurance Cases)
  • Responsible for other projects and assignments as assigned time to time basis part of the job role.

Desired Profile

  • Graduation / Post Graduation (Any Stream) 
  • 8+ Years of experience. (Should be relevant to job role)
  • Strong networking skills, Relationships with TPA/ Insurance companies / GIPSA
  • Process-centric approach. 
  • Open for travel as per business needs

Apply Now

NATIONAL OPERATIONS MANAGER

Experience : 12 to 14 years, Category : Cradle , Location : Hyderabad, Telangana

Job Description :

RESPONSIBILITIES:

  • Improve the operational systems, processes and policies in support of organization’s mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
  • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
  • Oversee overall financial management planning, systems and controls in CRADLE  centers.
  • Management of Organizational budget in coordination with the Business Head.
  • Organization of fiscal and legal documents across CRADLE 
  • Supervise and coach Centre Manager on a weekly basis.
  • Management of contracts and legalities related to Centers.
  • Coordination with Regional heads for corporate relations, activation and key accounts.
  • Work closely with sales and marketing teams to develop/up sell existing business.
  • Maintaining competitor awareness to inform business management and development.
  • Analyze Operational/Clinical/non clinical/financial/HR data to assist Management in sound Business Decision Making.
  • Review, analyze, streamline all operational processes and best practices across Cradle 
  • Monitoring various Key Result Areas (KRAs) for clinical & Non- clinical areas and streamlining the processes for improved KRAs.
  • Reviewing the AOP for CRADLE  and suggesting changes wherever needed
  • Review and analyze monthly and annual operational performance of all Cradle .
  • Be SPOC for all operational issues and drive Process Improvements across Cradle .
  • Provide operational management support to Business Head. 
  • Review P and L of all Centers.
  • Standardization of discount policies in synchronization with the BH
  • Tracking insurance and credit realization and act as a SPOC for TPA coordination, periodic evaluation of TPA personnel along with CHs, coordinate with insurance head of ASH
  • RESPONSIBILITIES BY FUNCTION
  • Operational Effectiveness
  • Conducting monthly and weekly operational reviews across Cradle 
  • Ensuring Standard Operating Procedures are followed
  • Coordinating with regional activation managers to plan out activation calendar and conducting monthly review of the activities
  • Ensuring corporate marketing team is aligned with the business plan and weekly tracking with all corporate managers
  • Continuous periodic tracking of value added services across Cradle 
  • Ensuring all consultant agreements are in place duly signed by authorized personnel
  • Periodic meeting with consultants along with Centre Heads
  • Conducting operations audit across Cradle  and ensuring fair level of audit is maintained
  • Ensure high level NPS score is maintained by ensuring high quality service to the customer in synchronization with the Service Excellence Manager
  • Institution of the request and ticket management system, follow up and tracking of the same.
  • Supporting Service Excellence Manager to lay down service excellence SOPs
  • Ensure adequate training and coaching is provided directly to all Centre Heads and team below.
  •  Organizational Leadership
  • Contribute to short and long-term organizational planning and strategy as a member of the management team.
  • Oversee standardization of organizational policies and processes across Cradle  for operational excellence
  • Financial Management
  • Oversee monthly and quarterly assessments and forecasts of each Center’s financial performance against budget, financial and operational goals. 

DESIRED PROFILE

  • Commitment to customer services.
  • Strong analytical, organizational and leadership skills.
  • Excellent interpersonal skills and a collaborative management style.
  • Knowledge of government contract management, experience in operations management implementing best practices.
  • Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
  • A demonstrated commitment to high professional ethical standards and a diverse workplace
  • Demonstrable ability to motivate self and staff across the organization and secure the co-operation and involvement of key internal and external stakeholders.
  • Excels at operating at a fast pace, community environment.
  • Ability to look at situations from several points of view
  • Persuasive with details and facts.
  • Delegate responsibilities effectively. 

Apply Now

Lead Accounts Payable

Experience : 7 to 8 years, Category : AHLL , Location : Hyderabad, Telangana

Job Description :

  • End to end responsible for vendor payment process.
  • Review of Agreement terms on timely basis,
  • Validation & processing of the Dr payout on monthly basis
  • Coordinate with center Accountants for addressing the vendor queries
  • Guiding team members in addressing the operational difficulties.
  • Monitoring the creditors ageing report and address the unpaid invoices.
  • Review of advances on timely basis and ensure to clear with in the timelines.
  • Bank reconciliation to be closed on timely basis and analyzing the open items
  • Ensure all schedules are provided for monthly review (Provision for expenses, Creditors ageing, Advances, Other expenses schedules etc., ).
  • Monthly dashboard, Measurements of invoice process.
  • Review of inventory / closing stock and ensure to account the consumption on monthly basis.
  • Obtaining balance confirmations from vendors and close the reconciliations.- Monthly / Quarterly.

Closing of Books of accounts

  • Extending support in the closing of books of accounts on monthly basis
  • Extending support for any special assignments assigned as and when required.
  • Addressing the audit queries – External & Internal.

Apply Now

Executive Accounts

Experience : 3-6 Years, Category : Corporate Office , Location : Hyderabad, Telangana

Job Description :

  • Complete track on inward Capex & Opex invoices, reimbursements, advance request Complete track on outward payments
  • Checking of Invoices as per the policies of organization and handing over to the respective team members in accounts
  • Queries raised while processing payments have to be forwarded to the concerned from whom bills are received
  • Updating status of the payment and ensuring handing over invoices back to the submitter of invoice wherever bills are not submitted as per SOP’s
  • Ensuring vendor registration forms are obtained with all supporting documents like photo copy of Vendor’s PAN, tax registration copies address proof
  • Circulation of tracker to the stake holder like procurement for the update on payments
Employee Reimbursements
  • Verifying employee reimbursement claims with SOP’s and raising queries wherever claims are not as per SOP’s within two days of receipt of claim
  • Processing of claims as per the organization SLA’s
  • Ensuring employee travel claims are processed as per SLA by ensuring that the claims are submitted as per SOP’s
  • Ensuring that the Travel advances are settled once the travel is completed
  • Circulation of AP Dashboard
Utility Payments
  • Processing of utility payments on priority
  • Downloading of utility payments from the portal and ensuring it’s payments is done
  • Downloading of receipts for the payments processed and obtaining confirmation from centers wherever payments are processed in the form of cheques.
Closing of Books of accounts
  • Extending support in the closing of books of accounts on periodic basis
  • Extending support for any special assignments assigned as and when required

Apply Now

Center Manager

Experience : 6 to 10 Years, Category : Clinics

Job Description :

    -
  • Should have a minimum of 8 years of experience in this field.
  • ( Minimum 3 years at Center Manager Level ).
  • Any Graduate / Post Graduate/ MHM Qualified.
  • Prior Experience into Hospital / Diagnostics
  • Should have experience on P&L.
ROLE
  • Report regularly to the Regional Manager on business plan execution, revenue/financial results and operational issues.
  • Manage operations: staffing, customer service, expenditure & accounts, statutory compliance and security & safety.
  • Build business through his sales executives – run community camps, health awareness programmes, enrollment drives; attract leading consultants to practice at the Clinic. etc.
  • Requires initiative - to solve daily operational issues, HR, sales, etc.
  • Responsible for staff scheduling to include work assignments/rotations, employee training, employee vacations, overtime assignment, back-up for absent employees, shift rotations, etc.
  • Provide excellent customer service, manage all external & internal relations and promote a sales and service culture through personal example, coaching and staff motivation
  • Ability to deliver customer satisfaction.
  • Can manage about 20 employees - medical technicians, nurses, front office, accounts & sales executives. Entrusted with 3000 sq ft of prime retail space and over Rs.1 crore of investment.
  • Can attract and manage doctors who practice at the clinic.
  • knowledge of Hospital / Diagnostics Market.
  • Desirable - exposure to Quality Management and Implementing Accreditation Standards (NABL/JCIA/NABH).
  • Responsible for P&L of the Center.
  • Consultant Attrition & Doctor Retention & Engagement
  • Monitor and deliver on customer & Doctor’s satisfaction.
  • Patient foot fall Management in the Clinic.

Location:
Pan India - Bangalore,Pune, Delhi/NCR, Amritsar, Chennai

Apply Now

Our patients speak

Health Tips

Tips to deal with a dry mouth

If you have ever gone through a dry mouth spell, you know how uncomfortable it is. Known as Xerostomia in medical terms, a dry mouth condition is not very uncommon in people these days.

Causes of dry mouth:

Dry mouth can take place when the glands in your mouth do not make saliva properly.

Some of the other causes are-

  • Nerve damage: A dry mouth can be the result of an injury to the neck or head that might have caused nerve damage.
  • Side effects of some diseases: Medical conditions like Alzheimer’s, diabetes, rheumatoid arthritis, anaemia, mumps, stroke, cystic fibrosis etc. can be the reasons behind a dry mouth.
  • Medicines and treatments: Radiation treatments of the neck or head may lead to the experiencing of a dry mouth, as can certain prescription medications like drugs used to treat diarrhoea, epilepsy, acne and obesity.
  • Improper lifestyle: Breathing with your mouth open dries up your mouth faster. Chewing tobacco and smoking hampers the natural production of saliva in your mouth.
  • Dehydration: Health conditions such as excessive sweating, fever, diarrhoea, burns, vomiting and blood loss, that lead to dehydration can also lead to a dry mouth.

If you are experiencing a dry mouth, the common symptoms would be clearly visible in your body, including:

  • Frequent thirst (duh!)
  • Bad breath
  • A dry, sticky feeling in your mouth
  • A dry, raw and red tongue
  • A tingling or burning sensation on the tongue and in the mouth
  • Dry nasal passage and hoarseness of voice
  • Sore throat

Measures to be taken to cure dry mouth:

  • Limit your caffeine intake: Caffeine absorbs the saliva in your mouth and makes it drier.
  • Chew on sugar-free gum: Sucking on sugar-free hard candies or chewing sugar-free gum stimulates your salivary glands and increases the flow of saliva in your mouth.
  • Avoid sugary and acidic food and drinks: Acidic and sugary food need more saliva to digest, while drinks that fall in this category might refresh and hydrate you temporarily, but they leave your mouth feeling drier after some time.
  • Avoid mouthwashes that contain alcohol : Alcohol may dry out your mouth and since you generally use a mouthwash at the end of the day, before going to bed, it is most likely to have an effect on your mouth the whole night, thereby making an alcohol based mouthwash a terrible bane to your efforts towards treating a dry mouth.
  • Try a fluoride rinse. This is a method that doctors recommend to get rid of the problem of a dry mouth. Learn to breathe through your nose instead of your mouth.
  • Use an effective humidifier in your room if you have the air conditioner turned on. Do this especially in your bedroom at night.
  • Stay away from tobacco and cigarettes.
  • Avoid using decongestants and antihistamines that are available over the counter at your nearest pharmacy.
  • Keep a bottle of water with you, handy at all times. Keep sipping it throughout the day and keep your mouth hydrated.
  • Eat moist, soft food that is either cold or at room temperature. Hot foods dry out your mouth by absorbing the saliva in your mouth.

Take care, people!

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