FAQs - Apollo Clinic

FAQ

How do I book an appointment at Apollo Clinic?

You can
a) Call our Customer Care number: 1860 500 7788
b) Or send an SMS/whatsapp to 9701003333
c) Or log on to www.apolloclinic.com and request an appointment
d) Or directly walk in to the nearest Apollo Clinic

Is fasting required for my test?

Fasting for a test requires you to have no food or drink, except water, for 12 hours prior to sample collection. However not all tests require fasting. Please call us on 1860 500 7788 for queries.

Are all the Doctors available round-the-clock?

No, the doctors are available as per pre-determined consultation hours. The relevant information can be checked from askapollo.com or our Call Centre 1860 500 7788.

What are the services available in Apollo Clinic?

Every Apollo Clinic offer Consultations for infants, children, adolescents, women, men and senior citizens. We also offer Lab Tests, Health Checks, Vaccinations, Dental services and Diabetes care. There is an Apollo Family Doctor at every centre and a treatment room that caters to medical requirements which includes minor procedures.

Do you have the facility of sample pickup for diagnostics?

Yes. When you book our Health@Home service, a trained phlebotomist visits your home or workplace, as per your choice and collects samples. You can download your reports from our website or the PHR (Patient Health Records) section at https://phr.apolloclinic.com

What are the working hours? Are you open on Sundays?

To make it convenient for you, your neighbourhood Apollo Clinic is open from 8 AM to 8 PM. We work on Sundays also, for more detail please call 1860 500 7788

Can emergencies be treated at Apollo Clinic?

We are a primary health care provider and cater to everyday healthcare / medical issues. We have a treatment room where we attend to minor cuts, bruises, sores etc. Our experienced doctors can also stabilise a patient before referring him / her to the nearest Apollo hospital.

Do you organise camps?

Yes, we do organise camps that focus on a single health issue. These camps are held both at Apollo Clinic and at large apartment complexes to make it easy for people from the neighbourhood to attend.

Can I get my child over for immunisation?

Yes, you can visit us for infant and child vaccinations. We also have adult vaccines that safeguard men and women from seasonal diseases such as Flu and other more serious illnesses including cervical cancer. Our vaccines are sourced from the best of brands and are very safe.

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Our patients speak

In my experience, here at the Velachery clinic, I found the treatment given to patients to be excellent. All reports were ready at the committed time, and everything was so efficient and adequately taken care of, that I am considering making the Velachery clinic my regular source of care.

Aarif Mohaned - Velachery

My experience at the Indirapuram Clinic was very good. I particularly liked the good management and their fast services. From getting appointment, cleanliness, time of billing, getting results to the waiting time, everything was very efficient. I will surely make this clinic my regular source of care.

Abhishek Mahajan - Indirapuram

I visited the Chanda Nagar clinic for my treatment. The staff was very supportive and provided with all the necessary information. I liked the technical expertise provided by the nurses, phlebotomist and radiology technicians. The services were fast and reports were ready on time.

FAQ